APA Style
BUTTLE, FRANCIS, WAHYUDI, SETIYONO, SETYORINI, YUYUT, BASUKI, INDRO, SUBIYANTO, ARIEF. (2007).
Customer relationship management: concept and tools (1).
MALANG:
Bayumedia Publishing.
Chicago Style
BUTTLE, FRANCIS, WAHYUDI, SETIYONO, SETYORINI, YUYUT, BASUKI, INDRO, SUBIYANTO, ARIEF.
Customer relationship management: concept and tools.
1
MALANG:
Bayumedia Publishing,
2007.
TXB.
MLA Style
BUTTLE, FRANCIS, WAHYUDI, SETIYONO, SETYORINI, YUYUT, BASUKI, INDRO, SUBIYANTO, ARIEF.
Customer relationship management: concept and tools.
1
MALANG:
Bayumedia Publishing,
2007.
TXB.
Turabian Style
BUTTLE, FRANCIS, WAHYUDI, SETIYONO, SETYORINI, YUYUT, BASUKI, INDRO, SUBIYANTO, ARIEF.
Customer relationship management: concept and tools.
1
MALANG:
Bayumedia Publishing,
2007.
TXB.