APA Style

MASTRO, JIM, WESTHEIMER, PATRICIA H.. (1994). How to write complaint letters that work (1). Singapore: SSMB.

Chicago Style

MASTRO, JIM, WESTHEIMER, PATRICIA H.. How to write complaint letters that work. 1 Singapore: SSMB, 1994. TXB.

MLA Style

MASTRO, JIM, WESTHEIMER, PATRICIA H.. How to write complaint letters that work. 1 Singapore: SSMB, 1994. TXB.

Turabian Style

MASTRO, JIM, WESTHEIMER, PATRICIA H.. How to write complaint letters that work. 1 Singapore: SSMB, 1994. TXB.