APA Style
GALE, BRADLEY T., WOOD, ROBERT CHAPMAN. (1994).
Managing customer value: creating quality and service that customers can see (1).
New York:
THE FREE PRESS.
Chicago Style
GALE, BRADLEY T., WOOD, ROBERT CHAPMAN.
Managing customer value: creating quality and service that customers can see.
1
New York:
THE FREE PRESS,
1994.
TXB.
MLA Style
GALE, BRADLEY T., WOOD, ROBERT CHAPMAN.
Managing customer value: creating quality and service that customers can see.
1
New York:
THE FREE PRESS,
1994.
TXB.
Turabian Style
GALE, BRADLEY T., WOOD, ROBERT CHAPMAN.
Managing customer value: creating quality and service that customers can see.
1
New York:
THE FREE PRESS,
1994.
TXB.