APA Style
FITZSIMMONS, JAMES A., FITZSIMMONS, MONA J.. (2011).
Service management: Operations, strategy, information technology (7).
Boston:
McGraw-Hill.
Chicago Style
FITZSIMMONS, JAMES A., FITZSIMMONS, MONA J..
Service management: Operations, strategy, information technology.
7
Boston:
McGraw-Hill,
2011.
TXB.
MLA Style
FITZSIMMONS, JAMES A., FITZSIMMONS, MONA J..
Service management: Operations, strategy, information technology.
7
Boston:
McGraw-Hill,
2011.
TXB.
Turabian Style
FITZSIMMONS, JAMES A., FITZSIMMONS, MONA J..
Service management: Operations, strategy, information technology.
7
Boston:
McGraw-Hill,
2011.
TXB.